Privacy Policy

This Privacy Policy ("Policy") describes the practices of hoki77 ("we", "us", "our", "Platform") regarding the collection, use, storage, disclosure, and protection of personal data provided by or collected from users ("Player", "you", "your") who access or use the online gaming services available at hoki77.cam.

hoki77 is committed to handling your personal information with transparency, integrity, and strict security controls. We comply with internationally recognized data protection principles, including purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality. By registering an account on hoki77, you acknowledge that you have read, understood, and accepted the practices described in this Policy.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the full contractual and compliance framework governing your use of the Platform.

hoki77 is the data controller responsible for the personal data processed in connection with your use of the Platform. As data controller, hoki77 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is lawful, fair, and transparent.

All queries, requests to exercise data rights, or concerns relating to this Privacy Policy should be directed to our Data Protection contact. Contact details are provided in Section 15 of this Policy. We aim to respond to all substantive privacy inquiries within 30 calendar days of receipt.

hoki77 collects the following categories of personal data. We collect only what is necessary and proportionate for the purposes described in this Policy:

hoki77 collects personal data through the following channels and mechanisms:

• Account Registration: When you create a Player account, you directly provide identity data (name, date of birth), contact data (email, phone), and your preferred payment method. This is the primary point of data collection on the Platform.
• KYC Verification: During the Know Your Customer (KYC) verification process — required prior to your first withdrawal — you submit document data including a copy of your national identity card (KTP or passport) and proof of your payment method. These documents are processed by our compliance team and retained as required by our anti-money-laundering obligations.
• Financial Transactions: Each deposit and withdrawal you initiate generates financial data records, including transaction amounts in Indonesian Rupiah (IDR), timestamps (WIB), and the originating payment channel. Payment processing intermediaries may share relevant transaction metadata with hoki77 for reconciliation and fraud-prevention purposes.
• Automated Technical Collection: As you interact with the hoki77 Platform, our servers and analytics tools automatically collect technical data and usage data, including your IP address, device identifiers, browser fingerprint, and behavioral click-stream data. This collection is facilitated through server logs, cookies, and similar tracking technologies (see Section 11).
• Customer Support Interactions: Any time you contact hoki77 via live chat, email, or WhatsApp, the contents of that interaction are logged and associated with your account record for quality assurance, training, compliance, and ongoing dispute-resolution purposes.
• Promotional Participation: When you opt into a promotion, claim a bonus, or participate in a tournament or prize draw, hoki77 records your participation details, including eligibility checks, bonus amounts credited, wagering progress, and any related communications.

hoki77 processes your personal data only for specific, explicit, and legitimate purposes. The table below maps each processing purpose to the categories of data used:

hoki77 does not use your personal data for any purpose not listed above without first providing you with clear notice and, where required by applicable law, obtaining your explicit consent.

hoki77 relies on the following legal bases for processing your personal data, depending on the specific purpose and context:

• Contractual Necessity: Processing your identity data, contact data, financial data, and account data is necessary to fulfill the contract between you and hoki77 — specifically, to create and maintain your Player account, process deposits and withdrawals in Indonesian Rupiah (IDR), and provide gaming services through the Platform.
• Legal Obligation: hoki77 is required by applicable anti-money-laundering (AML), counter-terrorism financing (CTF), and Know Your Customer (KYC) regulations to collect, verify, and retain specific identity and financial data. Processing for these purposes is non-negotiable and cannot be opted out of while maintaining an active account.
• Legitimate Interests: hoki77 processes technical data and usage data to detect and prevent fraud, protect platform security, identify and address responsible gaming concerns, and improve the quality of our services. These processing activities serve hoki77's legitimate business interests, subject always to your fundamental privacy rights.
• Consent: Where you have opted in to receive promotional communications (email, WhatsApp marketing messages), hoki77 processes your contact data on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing or your ability to continue using the Platform.

hoki77 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We may share your data only in the following strictly defined circumstances:

• Payment Service Providers: To process your deposits and withdrawals in IDR, hoki77 shares relevant financial and identity data with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja). These providers act as data processors under our instructions and are contractually prohibited from using your data for any other purpose.
• Game Content Providers: Game studios and platform providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) may receive minimal technical and session data necessary to power their games within the hoki77 environment. These providers operate under data processing agreements and are not permitted to access your identity or financial data.
• Fraud Prevention & Security Partners: hoki77 may share anonymized or pseudonymized technical data with specialist fraud detection and cybersecurity vendors to identify patterns of suspicious activity, bot usage, and collusion across the platform.
• Analytics & Platform Improvement: Aggregated, anonymized usage data may be shared with analytics service providers to help hoki77 understand player behavior at a population level and improve Platform features, UX, and performance. This data cannot be used to identify you individually.
• Legal & Regulatory Authorities: hoki77 will disclose personal data to competent authorities (including financial intelligence units, law enforcement agencies, and courts) when required to do so by applicable law, lawful court order, or in response to a valid regulatory investigation. Where permitted by law, hoki77 will notify you of such a disclosure.
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of all or part of hoki77's business, your personal data may be transferred to the successor entity. You will be notified of any such transfer and your rights will continue to apply under this Policy or its successor document.

The hoki77 Platform operates with infrastructure and service partners distributed across multiple jurisdictions. This means that your personal data may be transferred to and processed in countries outside Indonesia. Wherever such international transfers occur, hoki77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or exceeding that required under applicable Indonesian data protection law.

Safeguards applied to international data transfers include: contractual data processing agreements incorporating standard data protection clauses; technical security measures (encryption in transit and at rest) applied at the point of transfer; and access controls ensuring that only authorized personnel in recipient countries can access your data, limited strictly to the purpose for which the transfer was made.

If you wish to obtain further information about the specific safeguards applied to any international data transfer involving your personal data, please contact us using the details in Section 15.

hoki77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following retention schedule applies:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual. Anonymized data may be retained indefinitely for statistical and analytical purposes.

As a Player on the hoki77 Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us using the details provided in Section 15. We will respond to all valid rights requests within 30 calendar days:

hoki77 uses cookies and similar tracking technologies (including web beacons and pixel tags) to operate and improve the Platform. Cookies are small text files stored in your browser that allow us to recognize your device, maintain your session, and analyze your interaction with the Platform.

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, secure your account, and ensure that game sessions operate correctly. You cannot opt out of these cookies while using the Platform, as their removal would prevent core functionality from working.
• Analytics Cookies: These cookies allow hoki77 to measure how Players use the Platform — which pages are visited most frequently, how long sessions last, which features are most popular — so that we can continually improve the user experience. Analytics data is aggregated and does not identify individual players.
• Preference Cookies: These cookies remember your platform settings and preferences — such as your preferred language, display settings, and notification preferences — so that you do not need to reconfigure them on each visit.
• Marketing Cookies: Where you have opted in to receive promotional communications, marketing cookies help us measure the effectiveness of those communications and tailor bonus offers based on your Platform activity. You may opt out of marketing cookies at any time by updating your account privacy settings.

You may also manage cookie preferences through your browser settings. Disabling analytics or preference cookies will not prevent you from using the Platform but may affect certain non-essential features. Disabling strictly necessary cookies will prevent the Platform from functioning correctly.

hoki77 employs a comprehensive, multi-layered security framework designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the hoki77 Platform is encrypted using industry-standard 256-bit Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols. This ensures that your login credentials, financial data, and personal information cannot be intercepted in transit.
• Encrypted Data Storage: Sensitive data stored on hoki77 servers — including KYC documents, financial records, and hashed passwords — is encrypted at rest using AES-256 encryption. No hoki77 employee can view your plain-text password; passwords are one-way hashed using a modern cryptographic algorithm.
• Role-Based Access Controls: Access to personal data within hoki77's internal systems is strictly limited to employees and contractors who require it to perform their legitimate job functions. Access rights are assigned on a least-privilege basis and are reviewed quarterly.
• Continuous Security Monitoring: hoki77 operates 24/7 security monitoring across all platform infrastructure. Automated intrusion detection systems scan for anomalous access patterns, and our security team responds to alerts in real time.
• Penetration Testing & Audits: hoki77 commissions independent security audits and penetration testing on a regular schedule to identify and remediate vuln erabilities before they can be exploited.
• Employee Training & Confidentiality: All hoki77 employees and contractors undergo mandatory data protection and security training upon hire and annually thereafter. Every team member signs a confidentiality agreement prohibiting unauthorized use or disclosure of Player data.
• Incident Response Plan: In the unlikely event of a data breach, hoki77 maintains a documented incident response plan that ensures rapid containment, forensic investigation, notification to affected Players within 72 hours, and cooperation with regulatory authorities.

hoki77 is committed to protecting children and minors from access to online gambling services. The Platform is intended exclusively for adults aged 21 years or older. It is illegal under Indonesian law for any person under the age of 21 to create an account, place wagers, or participate in any gambling activity on hoki77.

hoki77 does not knowingly collect personal data from individuals under the age of 21. During account registration and KYC verification, we require Players to provide verifiable proof of age. If hoki77 becomes aware that a minor has provided personal data or created an account, we will immediately suspend the account, void all wagers, return any remaining deposits to the source payment method, and delete the minor's personal data from our systems (except where retention is required for legal or audit purposes).

hoki77 strongly recommends that parents and guardians install parental control software and monitor their children's internet usage to prevent unauthorized access to gambling websites.

hoki77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. The "Last Updated" date at the top of this Policy indicates when the most recent revision was published.

Material changes to this Policy — such as changes to the purposes of processing, the categories of data collected, or the identity of data recipients — will be communicated to all active Players via email to the registered account email address and/or via a prominent notice displayed on the Platform homepage and account dashboard.

By continuing to use the hoki77 Platform after a revised Privacy Policy has been published, you acknowledge that you have read, understood, and accepted the updated terms. If you do not agree with any material change to this Policy, your sole remedy is to close your account. Historical versions of this Policy are available upon request for audit and transparency purposes.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by hoki77, please contact our Data Protection team using the following channels:

When contacting us regarding your privacy rights or a data-related concern, please provide sufficient information to allow us to verify your identity and locate your account record — typically your registered username and the email address associated with your account. We may request additional verification (such as answering security questions or providing a copy of your identity document) for high-sensitivity requests like data deletion or account access.